Enhance Support With Zendesk

Duration 1 h 50 m 25 s

Price

$ 9.9 $ 49.9 Buy now
Enhance Support With Zendesk

About Course

Introducing…

Enhance Support With Zendesk

Don’t Feel Overwhelmed When
Dealing With Zendesk

You’ve got so much stuff on your plate. You’re running a business, and that’s not easy.

The last thing you need to do is spend all of your time trying to figure out how to run something like Zendesk.

You’re going to have what feels like a million questions. Sure, you can read the FAQ, and it will answer some of your questions.

Humans are visual creatures, and we need to see other people doing something to understand it.

That’s why video is so powerful. We walk you through the entire process of getting Zendesk up and running.

You will be able to have your customers send questions, and you’ll be able to answer them after watching our videos.

Save Time And Experience
Fewer Headaches

Your customer service needs aren’t going away. They are only going to increase as time goes on.

It’s vital that you get it under control now before it’s too late. By watching our videos, you’ll have a firm grasp on how to use Zendesk.

Do the right thing and make sure every customer feels like a rockstar.

The way you give them personalized attention is by using a service like Zendesk to address their questions and concerns.

Sign up for this training today and make your future as bright as it possibly can be.

Course content

videoEnhance Support With Zendesk: Basic Edition51 sFree
videoEnhance Support With Zendesk: Advanced Edition22 sFree
video1 - Overview1 m 16 s Start
video2 - Pricing3 m 5 s Start
video3 - Account Set Up1 m 18 s Start
video4 - E-Mail Set Up2 m 52 s Start
video5 - The Customers Experience with E-Mail Submission1 m 3 s Start
video6 - Setting Up the Guide Center2 m 54 s Start
video7 - Customer Experience with the Guide Center2 m 23 s Start
video8 - Admin - Customer Settings3 m 7 s Start
video9 - Adding Agents - Agent Settings2 m 27 s Start
video10 - Ticket Settings2 m 36 s Start
video11 - Setting a Customer Schedule1 m 54 s Start
video12 - Admin - Account Settings - Part 12 m 23 s Start
video13 - Admin - Account Settings - Part 21 m 34 s Start
video14 - Admin - Business Rules - Automation1 m 52 s Start
video15 - Business Rules - Triggers1 m 38 s Start
video16 - Website Widget1 m 34 s Start
video17 - Admin Channels - E-Mail - Part 12 m 48 s Start
video18 - Admin Channels - E-Mail - Part 22 m 11 s Start
video19 - Managing Ticket Views3 m 8 s Start
video20 - Conclusion1 m 11 s Start
video1 - Overview Start
video2 - Pricing Start
video3 - Account Set Up Start
video4 - E-Mail Set Up Start
video5 - The Customers Experience with E-Mail Submission Start
video6 - Setting Up the Guide Center Start
video7 - Customer Experience with the Guide Center Start
video8 - Admin - Customer Settings Start
video9 - Adding Agents - Agent Settings Start
video10 - Ticket Settings Start
video11 - Setting a Customer Schedule Start
video12 - Admin - Account Settings - Part 1 Start
video13 - Admin - Account Settings - Part 2 Start
video14 - Admin - Business Rules - Automation Start
video15 - Business Rules - Triggers Start
video16 - Website Widget Start
video17 - Admin Channels - E-Mail - Part 1 Start
video18 - Admin Channels - E-Mail - Part 2 Start
video19 - Managing Ticket Views Start
video20 - Conclusion Start
video1 - Overview - Research1 m 54 s Start
video2 - Social Media Channels2 m 28 s Start
video3 - Enable Live Chat Channel3 m Start
video4 - Ticket Forms1 m 29 s Start
video5 - Ticket Fields1 m 26 s Start
video6 - Managing the Ticket View2 m 36 s Start
video7 - Adding Support Agents and Team Members2 m 19 s Start
video8 - Managing Help Participants1 m 32 s Start
video9 - Managing Applications - Autoresponders1 m 52 s Start
video10 - Adding Applications - Mailchimp2 m 18 s Start
video11 - Adding Applications - Webinars2 m 11 s Start
video12 - Extending Applications - Zapier2 m 21 s Start
video13 - Extending Applications - Zoom1 m 55 s Start
video14 - Extending Applications - Stripe1 m 58 s Start
video15 - Extending Applications - PayPal2 m 51 s Start
video16 - Live Example - Editing Settings2 m 28 s Start
video17 - Live Example - Answering a Ticket2 m 22 s Start
video18 - Live Example - Customer Experience1 m 32 s Start
video19 - Live Example - Extending Applications2 m 31 s Start
video20 - Conclusion1 m 40 s Start
video1 - Overview - Research Start
video2 - Social Media Channels Start
video3 - Enable Live Chat Channel Start
video4 - Ticket Forms Start
video5 - Ticket Fields Start
video6 - Managing the Ticket View Start
video7 - Adding Support Agents and Team Members Start
video8 - Managing Help Participants Start
video9 - Managing Applications - Autoresponders Start
video10 - Adding Applications - Mailchimp Start
video11 - Adding Applications - Webinars Start
video12 - Extending Applications - Zapier Start
video13 - Extending Applications - Zoom Start
video14 - Extending Applications - Stripe Start
video15 - Extending Applications - PayPal Start
video16 - Live Example - Editing Settings Start
video17 - Live Example - Answering a Ticket Start
video18 - Live Example - Customer Experience Start
video19 - Live Example - Extending Applications Start
video20 - Conclusion Start
videoBonus: Market Analysis Training (Video)23 m 15 s Start

Check your knowledge by passing the final quiz.

Subject

Complete a short write-up of at least 100 words about the most important or interesting things you learned from this course to download your certificate.

Pass the quiz
Dr Tan Kwan Hong

Dr Tan Kwan Hong

International Speaker, Professor, Author

Course Instructor

Having conducted live speeches and workshops to more than 1.5 million people and 1100 organizations in 50 countries, Dr. Tan Kwan Hong is one of the most sought-after speakers in Asia. Kwan Hong is often invited to conduct communication skills and business skills workshops, and has won multiple best trainer awards for these topics. He also holds multiple doctoral degrees in philosophy and business. For more information, please visit TanKwanHong.com.